ACHIEVING EXCELLENCE IN MANAGEMENT:
Identifying and learning from bad practices
CH 1 INTRODUCTION
Reasons for & features of this book
Part A Good and Bad Management
CH 2 ESSENTIAL FUNDAMENTALS
Succinctly clarifies the practice of good management based on a
rigorous application of management processes and related skills
CH 3 MANAGEMENT FAILINGS
Identifies numerous examples of bad management practice using real life
situations personally encountered by the author
CH 4 IDEAL MANAGERS & EXCELLENT COMPANIES
Assesses the characteristics of 'ideal' managers and 'excellent' companies
to serve as models for others to follow
Part B Applications to managing in different contexts
Applies the good management practice to various situations where managers
might be working now or later
CH 5 DIFFERENCES IN MANAGING SMALL BUSINESSES
CH 6 EXTRA NEEDS FOR INTERNATIONAL MANAGEMENT
Part C Aplications to external situations
CH 7 MANAGEMENT ISSUES & CRISES
Analyses responses to economic crises since the year 2000 and discusses how the
current key management issues can be handled by companies,governments and others
CH 8 HOW TO BETTER MANAGE OUR WORLD ACTIVITIES
Elaborates management methods which could be applied to several other areas of
activity like problems in the international environment, political systems etc
CH 9 REVIEW OF THE PAST,CHANGES FOR THE FUTURE
Reviews management practices of recent past and likely future.
What aspects will remain and what will need to change.
Discusses management errors which could have contributed to this tragedy.
APPENDIX B APPLICATION TO THE MANAGEMENT OF SOCCER MATCHES
Analyses shortcomings which could be overcome to improve the game.